 Wysłany: Sob 4:18, 07 Maj 2011 Temat postu: Coach Outlet Work at Your Craft |
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| Work at Your Craft [/b]
One of the most fundamental characteristics that distinguishes the mediocre Telephone Sales person from the Best of the Best is that the Best always want to get better! They work at their craft. This is generally not true of poor performing Telephone Sales people. They are often focused on reasons why they CAN’T get better,Coach Bags Outlet Helping Children Overcome Stress, like poor quality products, disinterested callers and better competition. The Best Telephone Sales people are focused on getting better, on finding some edge that will ensure they can meet or exceed their targets today,Coach Outlet, this week and this month. What one thing can I work on next week that will improve my focus with my Callers? Which of my skills on the call will I work on today? What can I do to improve my ability to close more sales? What can I work on to improve my positivity, my motivation, my ability to believe that I can be successful? What the poor performer doesn’t appreciate is that all these are Telephone Sales Skills! How to make myself more positive,Coach Outlet Online, or increase my belief that this caller will say ‘yes’ As a trainer and consultant in the area of Telephone Sales,Coach Bags Outlet Online Spirituality in the Workp, I am often asked - what are the secrets of success in the Telephone Sales? Of course, this is a very complex question! But here I give just a few common factors that I have found in the best Telephone Sales people. I have also used these methods in Telephone Sales Training to coach and train Telephone Sales Teams who have gone on to much higher performance. We focus here on the area of incoming enquiries, and how to convert more enquiries to sales. Success in Telephone Sales with incoming enquiries is measured in conversion rate. What percentage of incoming calls can I convert to a sale? The higher the percentage, the better the Telephone Sales Person, a skilled and experienced Telephone Sales person will convert a higher percentage of enquiries to sales than will a poor performer. Here we look at a few key Telephone Sales skills and tips that will help you achieve a higher conversion rate. |
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