 Wysłany: Pon 9:48, 18 Kwi 2011 Temat postu: VPI - Quality Monitoring Solutions Managing The Ne |
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The Payment Card Industry (PCI) DSS is a set of comprehensive requirements for enhancing payment list data security developed to help facilitate the spacious adoption of loyal data security amounts on a global basis. VPI, an vigorous PCI Security Alliance membership, aids PCI Compliance guidelines along hiring perfected desktop screen analytics monitoring technology. PCI obedience guidelines state that organizations must protect customer sensitive data from unlawful users. As long as this conservation is vouched, recording of customer interactions via quality monitoring solutions - even those that contain sensitive data - is permitted. VPI gives organizations the ability to continue to record always calls (audio and screen whether desired) while providing treatment of security at a user-level, with limitation of access to sensitive PCI data - enhanced by roles-based security using end-to-end data encryption, document watermarking and careful inspect trail reporting. VPI employs an intelligent screen analytics tool that monitors the events while agencies enter specific screens,http://www.pumaus.com/puma-clyde, or specific data fields within their screens. These events automatically trigger VPI to mark the space in the interaction where customer-sensitive data is being discussed,Puma Cat,Apple iPhone 4 Deals Makes It Easy To Buy The Fe, and categorizes the call hence. During call playback,Toll free mathematics are many efficient than aloc, the VPI quality monitoring solution has the ability to discourage anyone non-authorized users from accessing sensitive PCI data. This direction, managers and supervisors with rights to access the sensitive message, can listen to and appraise the calls. This advanced means allows for the protection of both, the customer, and the organization that deals with the customer. For sample, if a case arises where licensed users absence to play the recorded interaction in its entirety, that alternative remains. Consider the circumstance of where a customer claim is made that a corporation billed the erroneous honor card number. In a squabble,puma ducati shoes, how would the corporation defend that the credit card transaction was indeed processed based on the number provided and authorized by the customer and was not mistaken by the agent? By keeping the recording of the plenary interaction and making sensitive portions procurable merely to authorized workers (i.e. in house advice), a company tin immediately obey with PCI rules and still have access to momentous interaction message for remind squabble resolution to assure obligation protection. In adding attempting highly advanced screen analytics capabilities, VPI quality monitoring solutions cater built-in end-to-end data encryption and opener management, file watermarking, and detailed audit log reporting. Cost-effective and quite affordable, VPI solutions qualify organizations to acquire a permanent avail - with open standards and service oriented structure, the VPI quality monitoring solution has the flexibility to grow and evolve |
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